Question 1

What happens if I want to leave before the lease ends?

Accepted Answer

If a resident wishes to leave before the contract ends, timely communication is appreciated. Residents have the option to find a replacement themselves or allow our agency to assist in finding one. Leaving before the contract ends may incur breach of contract fees, with a minimum of $150. The fee may vary based on whether a replacement is found. It is essential to notify us as soon as possible to initiate the process and discuss the best course of action. We are here to assist in ensuring a smooth transition for all parties involved. If you have specific questions or need further details, please reach out to our team.

Question 2

What is the duration of stay?

Accepted Answer

The shared accommodation agreement typically has a minimum stay requirement of 3 months. This is intentional, as we aim to foster a home-like environment with residents who contribute to a stable and harmonious community. After completing the initial 3-month stay, the contract can transition to a month-to-month arrangement, providing flexibility while maintaining the sense of community.

For students coming via a student agency, we also accept 4-week bookings, aligning the length of their stay with similar arrangements. We believe this approach enhances the living experience for all residents. If you have specific inquiries or considerations, feel free to reach out to our team.

Question 3

What is the notice period for moving out?

Accepted Answer

To initiate the move-out process, all residents are required to submit a 3-week notice. This notice can be conveniently lodged via our website or by sending an email to rentals@come2au.com.au.

Once we receive your move-out notice, we’ll promptly send you a confirmation. If you haven’t received the confirmation within 72 hours, please reach out to us again. It’s crucial to ensure that your notice has been received and processed. We appreciate your proactive communication during this transition. If you have any concerns or questions, feel free to contact us at +61 (2) 9264 4662

Question 4

What is the guest policy?

Accepted Answer

Residents are welcomed to have visitors, provided it’s agreeable with other residents. Quiet hours begin at 10 pm, and we kindly ask all guests to leave by this time. To maintain a comfortable living environment, partying and overnight stays for guests are strictly prohibited. We appreciate everyone’s cooperation in ensuring a harmonious community.

Question 5

What are the occupancy guidelines for rooms in your shared accommodations?

Accepted Answer

Adhering to New South Wales laws and ensuring a comfortable living environment, our occupancy guidelines define the number of residents per room. In apartments, the standard is 2 people per room, while houses may have triple rooms with a maximum of 3 residents. We carefully balance occupancy across all rooms, maintaining compliance and harmony within our shared spaces.

Question 6

What amenities are available in the shared space?

Accepted Answer

Our residents enjoy shared spaces with fully-equipped kitchens, including cutlery, cookers, and utensils. A welcoming living area, convenient laundry facilities, and shared bathrooms within the apartment are provided. Residents also have the option to rent a room with a private bathroom for added personal convenience.

Question 7

What are the rental costs and what is included in the rent?

Accepted Answer

Understanding your financial commitment is essential. Here’s a quick overview:

Cost Transparency: Our website displays rental costs upfront in thumbnails and detailed listings. The price displayed is per week, per person.
Inclusive Utilities:

The rental price covers major utilities—electricity, gas, and water.
Fair Consumption Policy: In rare instances where there is excess energy consumption leading to higher charges, the costs are transparently shared among residents.

Security Deposits: In addition to the weekly rental price, a security deposit equivalent to 2 weeks’ rent is required. It’s important to note that the security deposit is paid separately and is not part of the weekly rental price. This deposit is refunded to the resident after departure and cannot be used towards any rent payments. For detailed information on deposits please refer to the property listings for clarity.

Features	ShareMyRoom From $250/week	Traditional Rental Varies
Fully Furnished
Bills Included
Wi-Fi Included
Cleaning Service
No Bond Required
Flexible Lease	Week-to-week	12-month lock-in
Maintenance	24hr response	DIY or agent

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